West Hull’s Premium Hearing Care Provider

Went today for a tinnitus problem. Had ear wax removed from one ear, the other ear was a little sore so antibiotics required. The two staff members were lovely and so friendly. My treatment was excellent. I cannot recommend this establishment enough. A brilliant experience and I look forward to my hearing test after my infection has healed. If you need your ears sorting...this is the place to go

To cut a very long story short, I’m deaf in the left ear and around 4 weeks ago I started with tinnitus. I called my GP and they have referred me to ENT. So, I called Tailor-Made and it was the best decision I have made.

Phil was amazing, by the end of the test he knew exactly what my problem was, he gave me a hearing aid to try and I couldn’t believe it. I could hear EVERYTHING!! I couldn’t stop smiling. I have ordered the hearing aid which will be ready next week. I’m so excited!!!

If you are experiencing any problems with your hearing, please give Tailor-Made a call.

My mum had been suffering with hearing loss for years but had masked it and managed to get by. She visited Tailor-Made Hearingcare and had fantastic care from Phil who explained the extent of her loss and all options available. Phil was very professional and caring making sure my mum was comfortable with the hearing aides chosen. Aftercare is superb and i've recommended Phil to my boyfriends family. Thank you for making a difference to my mums life.

I have been having problems with my ears for weeks so I visited Tailor-Made Hearingcare. The staff were warm and very friendly and sorted my hearing out in no time at all. I feel like a new man and on top of the world.

Just been for a consult with regards to getting a new hearing aid which is more practical and upto date to fit in with my lifestyle. The hearing examination which I undertook was one of the most comprehensive hearing tests I have had and trust me I've had a few in my life. Thank you to Phil & Naomi for the warm welcome which I recieved throughout the appointment, making me feel at ease throughout. I would recommend anyone who needs help with any hearing issues to go and speak to them P.s can't wait for my new aid to come- so exciting

I have visited twice now both for a full hearing consultation and also wax removal. The staff were all really warm and welcoming, and very knowledgeable. They were able to assist with hearing loss that had been disregarded by the NHS and demonstrated a solution. Kathleen was really informative and is clearly passionate about her job. I will definitely visit again.

After years of denial and managing as best I could, I decided to seek professional help for my hearing loss and tinnitus issues.
Naomi was very helpful with arranging my appointments and made me feel at ease whilst in the waiting room with her friendly welcoming outlook
Phil tested my hearing and interpreted my results in a clear and understandable manner going into detail around the workings of the ear and why I was having the issues
I was given a range of options with recommendations which Phil thought would best suit me. Phil actually cared about getting the right hearing device to make a difference to my life and wow what a difference it has made. The aftercare has been fantastic too, I feel like I can ring anytime to ask questions and receive a helpful answer
The service I received from Tailor-Made has been phenomenal and truly made a difference. All my friends and family have seen the change in my confidence when I’m out and about and I no longer have to ask people to repeat what they were saying. I wish they had been open years ago. I have recommended Tailor-Made Hearingcare to lots of people and will continue to do so. Thank you so much for actually caring.

My husband had ear wax removal. The staff were welcoming and the service was excellent. The clinician explained the procedure and made sure he was comfortable throughout. He can now hear again! Thank you!

I visited Tailor-Made Hearingcare with my friend who has had hearing problems for a long time. Phil was very professional and explained how the ear worked and the impact of the hearing loss to my friend and I in a way which was understandable. He offered a variety of hearing aids and gave his opinion on the one which he thought would be beneficial to my friend. In the appointment Phil made us both feel like he wanted to help and cared about my friend's hearing loss, could answer all the question asked and went above and beyond to make sure she felt comfortable and happy with her choice. The after sales has been fantastic and I would recommend Tailor-Made Hearingcare to anyone with hearing problems.

I have had ear wax removal and a hearing test at tailor-made every one was so lovely they were all great at explaining things and answering my questions and put me at ease. I would fully recommend Tailor-made such a warm welcome, I now feel like I'm "back in the room " again now I have my hearing back, thank you!

So here’s my partners story so far... He has had tinnitus for years and years and he said there was nothing that could be done having gone to the doctors in the past just something he would have to live with. I kept saying to him for weeks and months you should get your ears checked out...Tailor made hearing opened up just near to us, so he finally popped in and ask for some advice. What a brilliant service we have had from start to finish, Phil and his receptionist have been very professional very welcoming and have done everything he said he would regarding getting my partners new hearing aids done and fitted... and we have gone with the micro pods that just sit in your inner ear, you can’t even tell he has them in, after a few weeks of having his new hearing aids it has reduced his tinnitus by a 3rd and he now says it’s so much nicer and feels like he's more relaxed and not having the ringing will take a few more weeks to get used to them and to slowly result in over the weeks of having the new hearing aids programmed to suit him and be happier within himself.